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Nonbundle_Medical_Collection_Best_Practice_OTC_Course
  • MCL80923_Objectives
  • MCL80923_Outline
  • Nonbundle_Medical_Collection_Best_Practice_OTC_Course
 
  • MCL80923_Objectives
  • MCL80923_Outline
  • Nonbundle_Medical_Collection_Best_Practice_OTC_Course

Three Keys to Effective Collection Communication

sku# MCL80923
$19.95

A first impression can make a lasting impression when communicating, but this is especially true when discussing a balance due with a patient. The words said, tone, volume and speed of voice used along with non-verbal mannerisms can have an impact on the outcome of a discussion. This course will explore verbal and non-verbal communication techniques that can help you more effectively ask for and collect patient balances.

Course Length: 0.50 Hours


 
  • By purchasing this course, you are agreeing to the following Terms of Use.
  • A first impression can make a lasting impression when communicating, but this is especially true when discussing a balance due with a patient. The words said, tone, volume and speed of voice used along with non-verbal mannerisms can have an impact on the outcome of a discussion. This course will explore verbal and non-verbal communication techniques that can help you more effectively ask for and collect patient balances.
  • This course can be completed in 30 minutes. Quantity of 1 is for 1 user. Please select quantity "1" for one user. Select more than "1" if you want to provide the training to multiple users with each receiving a unique registration code.
  • You can submit your certificate of completion for credit to your applicable governing board
  • Once you complete your order, you will receive an email order confirmation as well as a separate email from “trainingcode@stericycle.com” with the subject line: “Your Training Registration Code Enclosed”. Please open as it contains your unique registration code as well as important information on how to access your training. You may also need to check your SPAM folders.
  • You will have access to the training until the course is completed, within one year.
  • NO REFUNDS on Online Training Courses. All sales final.
  • To save over 50% on an Online Training Bundle click here!

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